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Satisfaction Guarantee

Guaranteed to work for you, with the highest standard of excellence. Our goal and commitment is to exceed our customers job satisfaction.

Customers Testimonials

I live out of the state, Penguin Air was recommeded by a neighbour. Thank you for your service and patience on the instructions to enter the home without me there, I thought you should know I got home yesterday and the new air conditioning system is perfect. A sincere thank you, is good to know a sevice company I can trust..

Jim. naples fl.

I called for emergency service at approximately 7:30am after a restless night with no air called penguin air for service, moments later about 1 hour later to be exact a technician was here. by 10am a crew was here, they set up their equipment and materials and went to work. I was there during the whole installation and I soon realized that they are a good experienced crew. By 4pm job was completed and I must say I am so very impressed by their service, knowledge and clean work they performed. I really appreciated the way they interacted. You can use our references for future customers and we would be happy to express our approval of your work. Sincere thank you,

Mike and Sara-Fort Myers

Sunday morning I had to leave town and my air conditioning was leaking, I immediately started calling contractors on the yellowpages and nobody would answer. I looked up on the internet and found Penguin Air conditiong service, two hours later the unit was up and running by a courtious technician and I was able to catch my flight not having to worry about my home. thank you for your service sincerely,

Tara- Sarasota Fl.

Testimonials...

We would like to thank our customers for taking their time in posting these testimonials.

The new system is terrific, Stephen....I recognized immediately , how right, was the suggestion that pouring money into repairs of an older system, with the idea of squeezing as much use out of it, as possible, was the utmost in foolishness. I had been spending upwards of 200 dollars a year for maintenance on a system that provided questionable cooling. Vent temperature that I measured almost daily never was cooler than about 74 degrees... as compared to the new system, Rheem, that gets down to 60 degrees at vents with no effort at all. ...additionally, there is noticeably more air volume coming out of the ceiling vents. I'll be glad to note the Kilowatt hours saved over the next three months. and let you know the dollars saved on the electric bill. Thanks again for your help and the fine installation your men have done for me.

Joseph G.
Naples Fl

Dear Penguin Air,
I would like to send a short note thanking the men who work for your company.

Stephen and Marc who both made two separate trips to my home spending well over four hours to ensure the correct Air Conditioning System for my home.
Installers Marcello and Ed who did a beautiful installation job in which I am totally satisfied.
Stephen and Marc were correct in selecting the Rheen Prestige 3.3 Ton Unit for my home. This unit works so well that I can’t tell when it is running and the level of comfort is unbelievable.

Marcello and Ed installed this complex system perfectly in twelve hours when your competition said it could not be done in one day. Your company also up graded several things that should have been done years ago at no extra charge.
Penguin Air’s service and attention to detail should be the benchmark in your industry. Please use my name as a reference anytime.

Also be sure and thank Heather at Florida Gulf Bank for the referral too.

Sincerely,
Bill C.
Fort Myers, FL.

THANK YOU, YOUR SERVICE WAS QUICK, VERY POLITE, VERY PROFESSIONAL, WHEN I CHANGE OUT MY HANDLER I WILL CERTAINLY DO BUSINESS WITH YOUR COMPANY AGAIN, AND I WILL RECOMMEND YOU TO ANY ONE THAT HAS ANY A/C ISSUES. THANK YOU AGAIN AND HAVE A GOOD DAY.

JAMES C.
Venice, FL.

We appreciate the fast and professional service and installation. We will certainly recommend Penguin Air with confidence.

Tony and Kristen W.
Fort myers FL.

My air conditioner is running nicely now and I am really enjoying it!! It really does take the humidity out of the house and so it feels very good inside. I set the date and time and humidity level that the instruction book said to set it on.

I think that first night it took it a while to cool the house down, but it is working great now! I really like it!

Thanks for all of your help . . .

Sandy H.
Ft. Myers FL.

I believe I owe this to other customers in mentioning the good work that Penguin air employees do. From the clean trucks to the men in uniform, everyone was very polite and professional. Most impressive as every other company told me 2 days for my installation these guys got it done in one day! We priced around some of the local contractors and their quote to us seemed to be right on for the quality of work and impressive response. We were looking for a company that is there when we call should there be any problems with the system after installation. I would like to mention that before making the decision of purchasing our system from penguin air I must have called stephen about 10 times, and what impressed me most of all is that the phone was answered every time, these people are there to answer calls everyday no question! needless to say we are very impressed and would recommend them to our friends.

Michelle L.
Sarasota FL.

We just wanted to let you guys know how thankful we are for all you did to help get our house cool! We appreciate you taking time out of the normal schedule and coming last minute to take care of us!

Ashley and Joshua R.
Lehigh Acres FL.

e-mails Testimonials

We would like to thank all our customers for taking their time in posting these testimonials.

Dear Stephen,
Thank you for your time and air conditioning lesson this morning. I am going to see how long the unit will actually run and work on financing along the way. You were honest and I appreciate that! Your pricing was in the middle of my other two quotes and a friend said one was too high and the other too low and you were right on!! So Thank you for your time today and I HOPE I dont talk to you too soon...HOPEFULLY....Later..=)
Laura

Penguin Air is fortunate to have a Technician like Marc... ...He's a genuinely honest, capable man, whom I'm very glad we have had taking care of the service we've needed.

The unit is working very well now with the new motor installed... Let's hope I need no further problems needing resolution..I told Marc "I have his number" 24/7...He;s a good man...

I understand the thermostat use much better now...one question I neglected to ask about the thermostat..
......in the fall season where windows are open to catch some breeze,how should the thermostat "buttons" be set?..
Should the "shut down" be pressed at that time..?

Thanks again. Joe G.. Naples FL.

I just wanted you to know that Marc has been here all day ad it seems like the unit is fixed. I just wanted to say thank you to you and Marc. So, Thank You! Marc is the nicest guy, and does great work aswell. Please make sure he knows this. Have a great weekend.

Thanks,
Bobby W.
Bradenton, FL.

Hi Stephen,

My new A/C seems to be working fine today. I even had to turn it up to 79 because we were getting cold. I appreciate your concern.

As a matter of fact if all employees at Penguin Air are as thorough and dedicated as you and Marc it should have long future ahead of it. Thank you.

Kate E.
Fort Myers FL.

A property manager cc a copy of an email she sent to another agency.

Hi Jacque,
Below is the name and number of the company I have been using for my management properties. Thought you might want to give them a shot for the incomplete homes as they do a very nice job for me every time!! Great customer service I must tell you as well! Dana already has all of their paperwork on file at PM office is you need it.

Christy A.
Cape Coral, FL.